Privacy Policy

Welcome to NYC Top Building Management In order to make you feel comfortable and secure while processing your order, NYC Top Building Management has taken numerous precautions to guard your security while using our services. Our goal is to make you feel as comfortable here as you would with a face to face transaction.

What personally identifiable information is being collected?

When you visit NYC Top Building Management, in order for us to provide you with the services that you have requested, you may be asked to provide us with personally identifiable information. For example, when you order a service, you will be asked for your name and billing address, your e-mail address, and your credit card number or other payment-related information. If you send an inquiry to one of our representatives, we will also store a record of your request along with your e-mail address. In addition, our web servers track various technical details about your visit, such as your computer’s IP address and which pages you visited, however that information does not typically contain any personally identifiable information about you. Sometimes we post customer testimonials on our website which may contain personally identifiable information such as the customer’s name.


How is the information being used?

The information we collect is used to provide the services that you have requested or that we think you might have an interest in. It is also used to improve the content of our website, to notify you of problems with your requests, or to update you about changes to our website.


With whom do we share your information?

In order to operate this website and in order to provide you with the services you have requested, we occasionally need to share information with third parties. We may transmit your personal information to service providers who assist us in processing orders and processing your payment information, conducting surveys, or sending you e-mails and newsletters. We have agreements with these service providers that they will protect your privacy in accordance with our standard Privacy Policy. Some of those organizations may have their own Privacy Policies which may give you additional protections, so you are encouraged to read those Policies as well.​​


How do I unsubscribe from your emails and newsletters?

If you are receiving email offers or NYC Top Building Management newsletters and you prefer not to, you may contact us by Email at:​​ [email protected].​​​


What information will be disclosed if required by law?

If required by law, we may provide any and all information we have about you to law enforcement or other government agencies, pursuant to a subpoena, warrant, or other order by a court of competent jurisdiction. In all cases, we will require written documentation of the request, proof of the identity of the law enforcement official making the request, and we will take steps to authenticate the validity of the request. Any law enforcement or government agency request submitted with less than a court-issued order will be evaluated on a case-by-case basis according to the need and urgency, as well as the particular law enforcement agency making the request.


What are cookies and how do we use them?

A cookie is a block of text placed in a file on the user’s hard drive by a website you’ve visited. These types of cookies cannot identify an individual user specifically, such as by name or address. NYC Top Building Management uses cookies to observe our site visitor’s navigation throughout the site. This helps us identify ways to improve the experience.


What kind of security procedures are in place to protect the loss, misuse or alteration of information under our control?

NYC Top Maid values your business and is committed to doing everything possible to make our payment process secure. As always, our 100% satisfaction guarantee applies to any and all purchases from NYC Top Building Management.


Secure Ordering Process

Any credit card information you enter on our site is strongly encrypted by industry-standard protocol, SSL (Secure Sockets Layer). The NYC Top Building Management website uses SSL to communicate with secure browsers like Google Chrome, Safari, Fire Fox and Internet Explorer. These browsers encrypt your credit card and personal information in a way that makes it extremely difficult for anyone to intercept and misuse while being transmitted between your computer and our server. Don’t worry if your browser is secure or not – if it is insecure, you will not be able to purchase from NYC Top Building Management. Once you have completed your payment online, our security procedures do not end. We take appropriate precautions to protect the security and privacy of the information stored on our computer networks. Many of the systems which store your personal information are not connected to the Internet, reducing the likelihood of security breaches. Our systems are also housed in secure facilities, and access to your data by our employees is limited to a “need to know” basis, controlled by password protected systems, and monitored for abuse. If you are still unsure about giving your credit card over the Internet, please feel free to email us at [email protected]


Children

In accordance with federal law, we do not knowingly collect personally identifiable information from children under age 13 without the verifiable permission of a parent or guardian. If you are under age 13, you are welcome to browse our website. However, you are not permitted to use any of the features of our website that require the collection of any personally identifiable information. If we determine that we have erroneously collected a child’s information, we will immediately undertake to delete that data from our records.


Changes in this Privacy Statement

We reserve the right to modify this Privacy Policy at any time, so please review it frequently. If we make material changes to this Policy, we will notify you here.